Privacy Policy


The personal data processing manager is the company MTM doo with its registered office in Zagreb, Hitrecova ulica 5, registered in the court register of the Commercial Court in Zagreb under registration number (MBS): 080057432, personal identification number (OIB) : 59509639432 (hereinafter: "MTM").
MTM, as the controller of personal data, determines the purpose and means of processing personal data and is responsible for the storage and use of personal data in paper and/or electronic form.

The personal data we collect depends on: the type of service we provide to our users, users and customers, the user's intention to use our services, the type of contract we enter into with our user, as well as the user's intention to exercise their rights. based on legal and regulatory provisions on the protection of personal data. First of all, it is data without which we cannot perform the service, and they minimally include:

- basic personal data (name and surname),
- basic contact information (address, phone number, e-mail address),
- data related to the use of the website
- data related to the use of the web shop Elegant Lighting by MTM,
- data about your geolocation that may become available when you search and use the website based on the IP address or GPS data of your device,
- data required for online card payment when purchasing on Elegant Lighting by MTM web shop,
– other personal data necessary for the exercise of the rights of the user.


MTM collects and manages personal data for the purpose of a) creating a user profile on the website, b) establishing a sales relationship for products and services from their own offer c) implementation of card payments when purchasing d) subscribe to the newsletter, e) communication with you, e) analyzing how people (including you) who use our services and content to improve them and develop new products and services more tailored to users' preferences; f) for the purpose of fulfilling legal and bylaws, and for the purpose of pursuing their own legitimate interests legal business, g) for other purposes with your consent.
We will not disclose your personal information to the public. We pay attention to whom we provide your information and will not disclose it to third parties for their own independent marketing or business purposes without your consent. The data collected during registration at the, i.e. by creating your user profile, will be processed by authorized MTM employees, as well as certain contractual partners of MTM, exclusively in connection with the above purposes, and are not authorized to process them for any other purpose. purpose without your prior consent or if there is no legal and/or contractual basis for the processing.


MTM takes technical and organizational measures to process the collected personal data only in a manner consistent with the stated purpose. If necessary for the purpose of performing our business activities, we will provide access to personal data to third parties, namely: state bodies and public authorities who, for the purpose of implementing legal obligations, have the right of access to personal data and Business Partners. In this case, all third parties, except state bodies and public authorities, are obliged to process personal data exclusively according to the instructions of the MTM.


MTM has taken appropriate technical and organizational measures to protect your data, which, inter alia, protect your data from loss, manipulation or unauthorized access. The measures taken are regularly checked and continuously aligned with the current state of the art. If there is a breach of your personal data that may pose a major risk to your rights and freedoms, we will inform you about it in accordance with the applicable regulations.


At any time, you have the right to request from MTM the following:

Right of access to your personal data
At any time, you can request access to your personal data from MTM, i.e. request information about the purpose of processing your personal data, the group of your personal data we hold, third parties or third-party groups where your personal data is shared, the period of time during which we retain the data, as well as the method of collecting data that has not been collected directly from you.
Right to rectification of personal data

In case of incorrect data, you can request appropriate correction from MTM, and in case of incompleteness, their amendment. MTM will notify you of the correction of your personal data.


You can request from MTM at any time the erasure of your personal data, and MTM has the obligation to delete your personal data without undue delay if the conditions for the erasure of data laid down in the General Data Protection Regulation are met.

The right to erasure does not apply when the processing of personal data is the result of a legal obligation of MTM MTM will notify you of the deletion of your personal data no later than 30 days from the date of receipt of your request, and will inform all recipients of personal data about the deletion.


MTM provides a copy of the personal data it processes, and you can exercise the right to obtain a copy of the personal data provided that the issuance of the copy does not adversely affect the rights and freedoms of other data subjects.


In certain cases, the MTM may be requested to restrict the processing, for example in the event of a contestation of the accuracy of the personal data, for the period necessary for their verification, when the processing is deemed to be unlawful and the erasure of personal data. the data are opposed and a restriction is requested instead of their use, in the case where an objection has been raised. If the restriction of processing is achieved, MTM is obliged to inform the data subject of the setting and lifting of this restriction.
Right to object

You have the right to object to MTM's processing of your personal data at any time. MTM will decide on your complaint within one month from the date of receipt of the same. You can exercise your above rights as follows:
- by submitting a written request to the address: MTM doo, Hitrecova 5, Zagreb 10000 - by e-mail:
- by calling +385 1 7899 582


It is possible to file a complaint against the decision of MTM, which decides on one of your rights related to the protection of personal data, to the Personal Data Protection Agency.
Storage of personal data
The time period of storage of users' personal data depends on the purpose for which we process them.
Data collected only for the purpose of performing sales transactions or providing other services are kept for 6 months from the date of the last transaction in which they were used (e.g. delivery, delivery, complaint, etc.)
Data collected by processing on the basis of a legal basis are stored in accordance with the deadlines of the provisions of the law in question (for example, the Accounting Act, etc.)
Conditions of processing of personal data for the provision of delivery and return services
For the purpose of providing delivery and return services, MTM collects the following data:
-name and surname
- address of delivery or collection of goods
- phone number and/or mobile number
- address information for delivery or pick-up.
We transfer this data to contractual business partners, logistics service providers for the purpose of performing the contracted services. Partners providing services are authorized by MTM to process personal data of customers solely for the purpose of performing contracted services.


A cookie (hereinafter referred to as "cookie") represents information stored on the user's computer by the website visited by the customer. Cookies usually store user settings and settings for a website, such as your preferred language or address. MTM uses cookies to facilitate and improve visitors' access to the functions offered by the MTM website. The information we collect using cookies is used to remember users' settings and activities on the website, such as browsing articles, scrolling around pages, placing products in a shopping cart, interesting articles or comparison articles, etc.

The user can delete or block cookies at any time in the settings of his internet browser. By using the website without changing the settings that would deny consent to the storage of cookies on the user's computer, the user accepts the use and storage of cookies on his computer. If the user does not agree to the storage of cookies, the storage of cookies on the user's computer will be disabled, and the user will still be able to use the website, but certain features of the website will not be available.